Terms and Conditions

Refund policy for Products of Shivani's Kitchen

Since the Website offers perishable goods we do not provide refunds after the product is shipped, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read product description before making a purchase. Contacting us If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below: info@shivaniskitchen.ca

Cancellation and Transfer Policy for Shivani's Kitchen classes

Shivani's Kitchen reserves the right to cancel or reschedule a class for reasons concerning. If a class has been cancelled due to low attendance, sickness or any other matter, all students will be notified within 48 hours of the class commencement date, and the option to reschedule to another date, or full refunds provided.

In the event a student needs to cancel a booked class, cancellation more than 5 days prior to the date of the class, the option to reschedule to another class is available. Cancellation of a class 5 days or less prior to the scheduled class, the full amount of the class will be forfeited and no option to reschedule will be available.

A minimum of 4 participants is required to run a scheduled class. In the event that minimum numbers are not reached, Shivani's Kitchen reserves the right to reschedule the class. In the event that the class is rescheduled, participants will be notified as soon as possible (up to 7 days prior) and no later than 48 hours before the class.

 Attending a Class

To ensure that our class runs smoothly, please treat the booking as you would a theatre ticket and turn up on time for the beginning of the class. We kindly ask that you arrive no earlier than 15 minutes before your class as we will be preparing for your class until this time.

If you cannot make it for any reason, please let us know as soon as you can. We spend time preparing for each class and purchasing fresh food to ensure we provide you with the best possible ingredients and experience for yourself and fellow participants.

Our address is: Halifax Seaport Market , 1209 Marginal Road, Halifax.

Parking:  Metered parking is available
What to bring:  We supply all your ingredients, & recipes. If you wish to take some of the food home please bring appropriate containers.

General Terms and conditions when attending Shivani's Kitchen classes

RIGHT TO REFUSE: Shivani holds the right to refuse a student to attend a class if the instructor feels they are intoxicated or may cause harm to themselves or anyone else attending the scheduled class.

RELEASE OF LIABILITY: When participating in a Shivani's Kitchen School class/dinner/event, where by the student/participant will be around or using sharp and potentially dangerous tools suitable to a kitchen environment, the student releases, indemnifies and excludes Shivani and its employees from any and all liability of any kind for any damage or injury incurred while attending or visiting Shivani's Kitchen. The student/participant understands these terms and conditions and accepts the inherent risks of a kitchen environment when they make a full payment for a scheduled class/dinner/event.

START TIME: Classes run by Shivani's Kitchen will start on time. We advise students to arrive 10 minutes early to minimize any chance of missing any of their lesson time.

DAMAGE/LOSS OF PERSONAL PROPERTY:  Shivani's Kitchen will take all necessary care, but accepts no responsibility for the damage to or loss of merchandise left in the venue prior to, during or after a class/event/function. Shivani's is not responsible for the loss or damage of personal items in any form.

CIRCUMSTANCES BEYOND THE CONTROL OF SHIVANI'S KITCHEN: Should SHIVANI'S KITCHEN be unable to provide for your class or function due to circumstances beyond the control of SHIVANI'S KITCHEN is not responsible for any costs, damages or expenses that you may suffer or incur.

WEBSITE: This website is owned and operated by SHIVANI'S KITCHEN. The use of this website is subject to our terms and conditions.